Contact Us

Have a question about our pool equipment, tracking an order, or starting a return? The customer service team at Meridian Pools is here to assist you.

We aim to respond to all email inquiries within 24 to 48 business hours. For immediate order adjustments or cancellations prior to fulfillment handoff, please call our support line directly during standard operating hours.

📞 Contact Information

  • Legal Business Name: Meridian Pools

  • Customer Support Email: contact@MeridianPool.shop

  • Customer Support Phone Number: +1 879 786-8789

  • Physical Business Office & Mailing Address: 18588 US-59, Detroit Lakes, MN 56501, USA

⏰ Operating Hours

Our customer care representatives are available online and by phone during the following operating schedule:

  • Monday through Friday: 9:00 AM – 5:00 PM

  • Saturday and Sunday: Closed (Inquiries received over the weekend will be prioritized on Monday morning)

  • Time Zone Standard: (GMT-05:00) Central Time (US & Canada)